We take your security seriously
At RCI Bank we're committed to making your savings as safe as possible. We use the latest online security measures to protect your money, your personal details and your privacy.
It's important that you stay on top of your account - log in as often as you can and let us know if you spot anything out of the usual. This is what we'll do:
- Secure sign in
You will always have to enter your User ID, password and characters from your memorable information to access your accounts.
- Automatic sign out
We will automatically sign you out after several minutes of inactivity in case you forget to sign out or you leave your device unattended.
- Fraud detection systems
We monitor your accounts for unusual and suspicious behaviour.
- Account locking
We'll lock your account after a number of incorrect sign in attempts in case fraudsters are trying to guess your details.
- Telephone masking
When you call us we'll verify you by asking a security question to help protect your account from fraud.
All RCI Bank UK websites are secure - you can check this by looking at the address in the top of your browser. Our web address should begin with https:// rather than the usual http:// and you can also tell this by the padlock symbol in the bottom right hand corner of your web browser.
On top of this, any information you submit online is protected by 256-bit SSL encryption. Your browser scrambles the information, which is later unscrambled when it gets to us, and it can't be read along the way. The latest browsers have this built in and it is automatically enabled unless you turn it off. To prevent problems viewing secure sites like ours, it's always a good idea to have the latest version of your browser.
As always, if you have any concerns about your security, please get in touch with us.