Once your application has been accepted, here's what to do next...

As soon as your application has been accepted, please allow 5 working days for us to send you your secure internet banking User ID in the post to your home address. This is your unique access code and you shouldn’t share it.

  1. When you’ve received your User ID, click ‘Log in’ above
  2. Enter your User ID we sent you in the post, and the password you set-up
  3. Enter the required digits from your memorable information (again, you created when you applied)
  4. You should now be logged in - give us a call if you have any issues.

Give us a call on 0330 2000 300 if you have any questions.