How are we regulated
Learn more about our registration in the UK and how we're regulated.
Learn more about our registration in the UK and how we're regulated.

Click on the following sections to read more about how we are regulated

Financial Conduct Authority (FCA)

RCI Bank is a trading name of RCI Bank UK Limited which is regulated by the Financial Conduct Authority (FCA) for deposit taking relating to the protection of consumers, finacial markets and the promoting of competition.

Firm reference number 815220. You can confirm our registration on the Financial Services Register.

Prudential Regulation Authority (PRA)

RCI Bank is a trading name of RCI Bank UK limited which is regulated by the Prudential Regulation Authority (PRA) for deposit taking relating to UK financial stability.

Registered office

RCI Bank UK Limited is registered in England and Wales


Address: Rivers Office Park, Denham Way, Rickmansworth, WD3 9YS


Company number: 11429127.

Our Customer Services team are currently experiencing very high volumes of applications, calls and correspondences, resulting in service times that are longer than usual. Unfortunately your wait time to get through to us, or to receive a response from us, is taking longer than we would like. If you have already emailed or messaged us, please know we are working through it as quickly and as soon as possible. Please bear with us, and we ask that you do not send repeat emails and secure messages as this may add to the delay.

Our website remains available 24/7 so you can apply, access and manage your account online as usual. Thank you for your continued patience at this time.