RCI Bank are on the hunt for your best customer service stories!
RCI Bank are on the hunt for great customer stories to feature in our new video campaign called the ‘S-Series’.

We have partnered with Lansons Communications (“Lansons”), a UK PR and marketing agency, to create this series to spotlight our core themes of Savings, Service, Safety, and Sustainability. To do this, we’ll be using real-life stories to help celebrate the saving experience of the people who make our bank exceptional, and we would love for you to be part of it!

 Please see below some of the customer stories that we’re looking for:

  • Share Your Success: Are you someone who consistently sets savings goals and achieves them? Perhaps you reached a big savings goal such as taking your family on holiday? We’d love to hear about this and how this has positively impacted your life or your family's well-being. Do you have any top tips to share with other savers?
  • Surpassing Expectations: Have you surprised yourself by becoming a better saver than you initially thought? Has a fixed-term account helped you resist daily spending temptations and allowed your savings to grow over time? Perhaps this in turn helped you reach a savings goal, such as saving for the wedding of your dreams? Share what this new ability means to you, your life, and your perspective. What lessons have you learned?
  • Celebrate Your Experience: Are you a satisfied RCI Bank customer who has enjoyed exceptional service? Whether it's the user-friendly app or the benefits of our products or the assistance from our dedicated team members, we want to hear your story. Perhaps a member of our customer service team went above and beyond to help you out when you needed it the most. Explain why this matters to you, and if your experience has been different from the past.

If you are to be a successful applicant, you will be rewarded a £100 Multi-Retailer Voucher *

*The £100 Multi-Retailer Voucher will only be awarded to participants who are successful in the application and vetting process via email. Vouchers will be sent from and can be redeemed via No cash alternative or alternative prize will be given at the request of the winner. For more information, please click here. The £100 Multi-Retailer Voucher will not be awarded to participants who are not filmed for the S-Series. RCI Bank reserves the right to change the prize or any part of the prize to an alternative of equal or greater value for any reason in its sole discretion including, without limitation, due to circumstances beyond its control or if any part of the prize becomes unavailable. RCI Bank will not be responsible for any inability of the prize winner to take up the specified prize.

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